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Quality Management Maturity and Customer Relationship Management Systems: An Exploratory Study

Li, Jing; Fok, Wing; Hartman, Sandra J.; Fok, Lillian - In: International journal of management 19 (2002) 1, pp. 79-88

Persistent link: https://www.econbiz.de/10006974614

Jobs and People in a Total Quality Management Environment: A Survey of Academicians and Practitioners

Patti, Anthony L.; Hartman, Sandra J.; Fok, Lillian; … - In: International journal of management 18 (2001) 3, pp. 359-368

Persistent link: https://www.econbiz.de/10006977057

The Effect of Option Listing on Bid-Ask Spreads, Price Volatility, and Trading Activity of the Underlying OTC Stocks.

Wei, Peihwang; Poon, Percy S; Zee, Susan - In: Review of Quantitative Finance and Accounting 9 (1997) 2, pp. 165-80

This paper examines the changes in spreads, price volatility, and trading activity surrounding option listing for a sample of 144 OTC stocks. For this sample, both price volatility and volume increase, but the evidence on spreads is mixed. The increase in price volatility is attributed primarily...

Persistent link: https://www.econbiz.de/10005542126

Identifying Factors Influencing Risk and Profitability: The Case of the Property and Casualty Insurance Industry

Fok, Lillian Y.; Wei, Peihwang Philip; Caleb Chan, K.; … - In: International journal of management 12 (1995) 4, pp. 407-418

Persistent link: https://www.econbiz.de/10007009825

The Effect of Option Listing on Bid-Ask Spreads, Price, Volatility, and Trading Activity of the Underlying OTC Stocks

Wei, Peihwang; Poon, Percy S.; Zee, Susan - In: Review of quantitative finance and accounting 9 (1997) 2, pp. 165-180

Persistent link: https://www.econbiz.de/10007197416

The Effects of Firm Size on Risk and Profitability of the Property and Casualty Insurance Industry

Fok, Lillian Y.; Fok, Wing M.; Wei, Peihwang P.; Zee, … - In: Journal of Insurance Issues 20 (1997) 1, pp. 25-36

Persistent link: https://www.econbiz.de/10010543262