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Investigating the success of operational business process management systems

Poelmans, Stephan; Reijers, Hajo A.; Recker, Jan - In: Information technology and management 14 (2013) 4, pp. 295-314

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Workflow Management: Models, Methods, and Systems

Aalst, Wil van der; Hee, Kees van - The MIT Press

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the...

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Workflow patterns : the definitive guide

Russell, Nick; Aalst, Wil van der; Ter Hofstede, Arthur - 2016

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Making OM research more relevant : "why?" and "how?"

Tang, Christopher S. - In: Manufacturing & service operations management : M & SOM 18 (2016) 2, pp. 178-183

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A critical evaluation and framework of business process improvement methods

Vanwersch, Rob J. B.; Shazad, Khurram; Vanderfeesten, Irene - In: Business & information systems engineering : BISE ; the … 58 (2016) 1, pp. 43-53

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Operations in space : exploring a new industry

Wooten, Joel O.; Tang, Christopher S. - In: Decision sciences : DS 49 (2018) 6, pp. 999-1023

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Robotic process automation : editorial

Aalst, Wil van der; Bichler, Martin; Heinzl, Armin - In: Business & information systems engineering : BISE ; the … 60 (2018) 4, pp. 269-272

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A visual analysis of the process of process modeling

Claes, Jan; Vanderfeesten, Irene; Pinggera, Jakob; … - In: Information systems and e-business management : ISeB 13 (2015) 1, pp. 147-190

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Innovative online platforms : research opportunities

Chen, Ying-Ju; Dai, Tinglong; Korpeoglu, C. Gizem; … - In: Manufacturing & service operations management : M & SOM 22 (2020) 3, pp. 430-445

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Twenty years in the making : the evolution of the journal of Manufacturing & Service Operations Management

Dai, Yue; Feng, Tianjun; Tang, Christopher S.; Wu, Xiaole; … - In: Manufacturing & service operations management : M & SOM 22 (2020) 1, pp. 1-10

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