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Supply chain quality management practices and performance : an empirical study
Zeng, Jing; Anh Chi Phan; Matsui, Yoshiki - In: Operations management research : OMR ; advancing … 6 (2013) 1/2, pp. 19-31
Persistent link: https://www.econbiz.de/10009761472
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Shop-floor communication and process management for quality performance : an empirical analysis of quality management
Zeng, Jing; Anh Chi Phan; Matsui, Yoshiki - In: Management research review 36 (2013) 5, pp. 454-477
Persistent link: https://www.econbiz.de/10009742814
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The impact of hard and soft quality management on quality and innovation performance : an empirical study
Zeng, Jing; Anh Chi Phan; Matsui, Yoshiki - In: International journal of production economics 162 (2015), pp. 216-226
Persistent link: https://www.econbiz.de/10010515820