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~person:"Antony, Jiju"
~type_genre:"Case study"
~type_genre:"No longer published / No longer aquired"
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The international journal of productivity and performance management : IJPPM
1
World class applications of Six Sigma : [real world examples of success]
1
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ECONIS (ZBW)
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Lean six sigma in a call centre : a case study
Laureani, Alessandro
;
Antony, Jiju
;
Douglas, Alex
- In:
The international journal of productivity and …
59
(
2010
)
8
,
pp. 757-768
Persistent link: https://www.econbiz.de/10008778205
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2
Improving product reliability using Six Sigma
Shubotham, Nick
;
Bañuelas, Ricardo
;
Antony, Jiju
- In:
World class applications of Six Sigma : [real world …
,
(pp. 62-80)
.
2006
Persistent link: https://www.econbiz.de/10003693106
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