Studying international and comparative industrial relations / Greg J. Bamber and Russell D. Lansbury -- Industrial relations in Britain / Greg J. Bamber and Edward J. Snape -- Industrial relations in the United States of America / Hoyt N. Wheeler -- Industrial relations in Canada / Mark Thompson...

When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to...

Using interview data collected between 1992 and 2009, the authors explore how deregulation of the Australian telecommunications sector and re-regulation of the labor market affected employment relations (ER) strategies at Telstra, Australia's former telecommunications monopoly. Labor market...