We consider a continuous time dynamic pricing model where a seller needs to sell a single item over a finitetime horizon. Customers arrive in accordance with a Poisson process. Upon arrival, a customer either purchasesthe item if the posted price is lower than his/her reservation price, or...

The less-than-truckload (LTL) industry is highly competitive, with recent average profit margins less than 3%. LTL shipments are routed through a network of service centers and hubs. The performance of the entire LTL distribution network is highly dependent on the speed and accuracy of the hub...

Lean production prescribes training workers on all tasks within the cell to adapt to changes in customer demand. Multi-skilling of workers can be achieved by cross-training. Cross-training can be improved and reinforced by implementing job rotation. Lean production also prescribes using job...

We study the benefits of resource flexibility, considering two different flexibility structures. First, we want to understand the impact of the firm's pricing strategy on its resource investment decision, considering a partially flexible resource. Secondly, we study the benefits of a flexible...

For over 70 years, researchers have been attempting to unravel the complexities associated with enhancing student success in higher education (Berger & Lyon, 2005). This research has resulted in a better understanding of why some students decide to leave while others persist on to graduation....

We provide a comprehensive characterization of the relationship between optimal capacity and the degree of product substitution/complementarity under price/production postponement, considering different business practices (holdback versus clearance, negative price policies) and different demand...

This dissertation is concerned with decision making in retail operations management. Specifically, we focus on pricing, variety, and inventory decisions, which are at the interface of the marketing and operations functions of a retail firm. We consider two problems that relate to two major types...