The term digital divide was introduced in the mid-1990s and defined as the gap separating those who have access to new forms of information technology from those who do not. The digital divide remains an important public policy debate that encompasses social, economic and political issues. This...

Change Management is often defined as a structured approach to transitioning individuals, teams and organisations from a current to desired future state, aimed firstly at employee empowerment for accepting that change. But that change inevitably brings fear: fear of being unable to adapt, fear...

The term business intelligence can be defined as a group of widely used ICT tools that gather all kinds of complex data concerning a certain organisation and compiles them into reports that are meaningful, exact and delivered on time. Those tools can provide meaningful insights into the state of...

This paper aims to measure the impact of broadband speed access and upgrades on the household income based on a survey comprising 20,000 respondents in eight OECD and three BRIC countries in 2010 (Brazil, India and China). The study is novel, as most previous studies on broadband emphasize the...

Investigating the Contribution of the ICT Sectors Using the Input-Output Model Previous studies have been devoted to investigating the future of economic growth and examining the importance of technology and the ICT sectors in accelerating the growth of the economy. These studies are from a...

The vast majority of the studies investigating telecommunication development (diffusion of mobile phone, Internet, the broadband, etc.) that have been carried out in the literatures aim at assessing the impact on economic indicators, mainly the Gross Domestic Product (GDP), whereas little...