Preface -- Our interconnected world and what it means for decision and policy making -- Strategies for making decisions in networks : the process -- Strategies for making decisions in networks : the content -- A process, not a project -- Smart command and control -- Strategic behaviour -- Trust...

Introduction: Process and Content -- Introduction: Process and Content -- to process design and process management -- Positioning the Process Approach -- Process Architecture -- Designing a Process -- The Process Architect in Action: Making a Process Design -- Managing the Process -- An Open...