Most contemporary total quality management (TQM) practice is influenced, directly or indirectly, bystructured, acontextual and standardized quality models. The present paper focuses on the strategicintroduction of one such model, namely the Swedish Institute for Quality (SIQ) model for...

THIs chapter discusses some approaches to globalization that contribute to a critical management studies (CMS) agenda. The vast majority of the literature in management and organization theory takes an inveterately mainstream approach to globalization and lacks a critical perspective. Articles...

Strategy is supposed to lead an organization through changes and shifts to secure its future growth and sustainable success, and it has become the master concept with which to address CEOs of contemporary organizations and their senior managers. Its talismanic importance can hardly be...