Studies find that in time of crisis such as natural disasters, in most cases, people in crowds are capable to remain calm and to help each other. Referred as 'collective resilience', this capability can increase a society's capacity to withstand crises and disasters. Therefore, for both academia...

This paper is the first part of a two-part study that aims to examine the relationship between collective resilience and ICT and media information. Previous studies find that in disaster and emergency situations, most people are capable to remain coherent and to offer mutual help. Referred as...