This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

.e., a turnaround. We compare communication from leaders to incentive increases and also compare the effectiveness of … randomly selected and elected leaders. While all interventions yield shifts to more efficient equilibria, communication from …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

We use experiments to analyze what type of communication is most effective in achieving cooperation in a simple … collusion game. Consistent with the existing literature on communication and collusion, even minimal communication leads to a … strategies, this initial burst of collusion rapidly collapses. When unlimited pre-game communication is allowed via a chat window …

, managers have two instruments at their disposal, increasing employees' financial incentives to coordinate and communication … with employees. We find that communication is a more effective tool than incentive changes for leading organizations out of … performance traps. Examining the content of managers' communication, the most effective messages specifically request a high …