online media and on their impact to the electronic and mobile (e/m) business models. The actions taken by EU institutions … indicate the establishment of EU as a global negotiator in cultural industries as well as the global internet users …

between Google and the EU on the field of customers' experience and their privacy protection. The author argues that even the … of the EU to the actions of Google indicate the momentum of wars in citizen–customer's experience, which is the most … EU and the one applied by the global content industries would remap the audiences' preferences and therefore the news …