A key problem in the development of information systems is understanding features of the development process. To this end, in recent years, considerable interest has been focused on modelling processes. In this paper, the results of an empirical investigation into the use of prototyping in...

Process modelling is gaining increasing acceptance by software engineers as a useful discipline to facilitate both process understanding and improvement activities. This position paper builds upon previous work reported at the 1997 ICSE workshop on process models and empirical studies of...

Over the years, there has been much interest in modelling processes. Processes include those associated with the development of software and those business processes that make use of software systems. Recent research in Systems Engineering for Business Process Change highlights the importance of...

The upstream activities of software development are often viewed as both the most important, in terms of cost, and the yet the least understood, and most problematic, particularly in terms of satisfying customer requirements. Business process modelling is one solution that is being increasingly...

The use of formal models such as Role Activity Diagrams (RADs) for analysing a process often hide what really happens during that process. In this paper, we build on previous research on informal aspects of the prototyping process and look at the key concerns that prototypers had during the...

The upstream activities of software development projects are often viewed as both the most important, the least understood, and hence the most problematic. This is particularly noticeable in terms of satisfying customer requirements. Business process modelling is one solution that is being...