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Measuring service quality and patient satisfaction with access to public and private healthcare delivery
Owusu-Frimpong, Nana; Nwankwo, Sonny; Dason, Baba - In: International journal of public sector management : IJPSM 23 (2010) 3, pp. 203-220
Persistent link: https://www.econbiz.de/10008698666
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Quality management through visionary leadership
Nwankwo, Sonny; Richardson, Bill - 2007
Persistent link: https://www.econbiz.de/10003572953
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Organizational leaders as political strategists: A stakeholder management perspective
Nwankwo, Sonny; Richardson, Bill - In: Management decision : MD 34 (1996) 10, pp. 43-49
Persistent link: https://www.econbiz.de/10006588456
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Understanding the Causes of Business Failure Crises: Generic Failure Types: Boiled Frogs, Drowned Frogs, Bullfrogs and Tadpoles
Richardson, Bill; Nwankwo, Sonny; Richardson, Susan - In: Management decision : MD 32 (1994) 4, pp. 9-22
Persistent link: https://www.econbiz.de/10006598699
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Positioning strategies of foreign and indigenous firms in an African cultural milieu
Blankson, Charles; Iyer, Pramod; Owusu-Frimpong, Nana; … - In: Journal of business research : JBR 119 (2020), pp. 627-638
Persistent link: https://www.econbiz.de/10012417070
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Quality management through visionary leadership
Nwankwo, Sonny; Richardson, Bill - In: Managing service quality : MSQ ; an international journal 6 (1996) 4, pp. 44-47
Persistent link: https://www.econbiz.de/10007202140
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Measuring and Achieving Quality Customer Service in the Public Sector
Nwankwo, Sonny; Richardson, Bill - In: Managing service quality : MSQ ; an international journal 4 (1994) 6, pp. 32-37
Persistent link: https://www.econbiz.de/10007213510
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Measuring and Achieving Quality Customer Service in the Public Sector
Nwankwo, Sonny; Richardson, Bill - In: Managing service quality : MSQ ; an international journal 4 (1994) 6, pp. 32-37
Persistent link: https://www.econbiz.de/10007217922
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Measuring service quality and patient satisfaction with access to public and private healthcare delivery
Owusu-Frimpong, Nana; Nwankwo, Sonny; Dason, Baba - In: International journal of public sector management : IJPSM 23 (2010) 3, pp. 203-221
Persistent link: https://www.econbiz.de/10008404701
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The UK's privatized utilities experience: Why the regulators are under attack
Nwankwo, Sonny; Richardson, Bill - In: International journal of public sector management : IJPSM 9 (1996) 3, pp. 26-39
Persistent link: https://www.econbiz.de/10007326305