Johnson, Mark; Roehrich, Jens K.; Chakkol, Mehmet; … - In: International Journal of Operations & Production Management 41 (2021) 5, pp. 465-493
Purpose: This research bridges disparate research on servitization, namely product–service systems (PSS) and integrated solutions (IS), to provide valuable insights for the progression of the field. It acts as a reconciliation of these research streams and offers a reconceptualised agenda...