Purpose – The purpose of this paper is to provide and develop a comprehensive and holistic understanding of the working relationship between the in-house IT department and other parts of the business. Design/methodology/approach – In this paper, IT professionals and internal customers at...

By providing a route from model to architecture, Model Driven Architecture (MDA) promises, among other things, to narrow the gap between business users and software developers. That is, the approach is intended to involve stakeholders in modelling, so that, by transformation from Computationally...

The use of formal models such as Role Activity Diagrams (RADs) for analysing a process often hide what really happens during that process. In this paper, we build on previous research on informal aspects of the prototyping process and look at the key concerns that prototypers had during the...

The Model Driven Architecture (MDA) brings benefits to software development, among them the potential for connecting software models with the business domain. This paper focuses on the upstream or Computation Independent Model (CIM) phase of the MDA. Our contention is that, whilst there are many...