Successful organizational change requires a supportive culture and competence development driven by exceptional leadership that can influence business strategy in allocating financial, human and material resources, processes and systems that focus on collaborative imperatives. Change management...

Prior to 2000, and before banks in Nigeria embraced BPR the NBS was inefficient, characterized by frauds, long queues, nonperforming loans, illiquidity and distress. As one way of overcoming these challenges banks started to focus on BPR as a veritable tool to drive efficiency, customer...

Organizational change management provides the impetus for organizations to remain competitive in the global market space. Creating a new vision, embarking on social process reengineering as well as focusing on change sustainability are critical elements for effective organizational change...