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Physician discretion and patient pick-up : how familiarity encourages multitasking in the emergency department
Niewoehner, Robert, III; Diwas KC; Staats, Bradley R. - In: Operations research 71 (2023) 3, pp. 958-978
Persistent link: https://www.econbiz.de/10014309130
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Nudging patient choice : reducing no-shows using waits framing messaging
Liu, Jiayi; Diwas KC - In: Operations research 71 (2023) 3, pp. 1004-1020
Persistent link: https://www.econbiz.de/10014309149