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The effect of business reorganization and technical innovation on firm performance
Huang, Li-hsuan; Chen, Shaw-kuan; Han, S. Bruce - In: The journal of business and economic studies 17 (2011) 1, pp. 29-36
Persistent link: https://www.econbiz.de/10009161495
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Effects of ISO 9000 on customer satisfaction
Han, S. Bruce; Chen, Shaw K. - In: International journal of productivity and quality … 2 (2007) 2, pp. 208-220
Persistent link: https://www.econbiz.de/10003434699
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Relationships among ISO 9001, competitive dimensions and profitability
Han, S. Bruce; Sim, Khim Ling; Ebrahimpour, Maling - In: International journal of services and operations management 11 (2012) 2, pp. 222-236
Persistent link: https://www.econbiz.de/10009503737
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Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit; Kaynak, Hale - In: Quality management journal : QMJ 25 (2018) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
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Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit; Kaynak, Hale - In: Quality management journal : QMJ 25 (2018) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10012309048
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Total quality management and just-in-time purchasing : their effects on performance of firms operating in the U.S.
Kaynak, Hale - 1997
Persistent link: https://www.econbiz.de/10004379846