A self-assessment workbook that uses the structure of the Malcolm Baldrige Perfor-mance Excellence Framework. The book uses practical examples and everyday events to open up the Baldrige Criteria from the perspective of a Business Enterprise. Each assessment point in the book is illustrated...

A self assessment workbook that uses the structure of the Malcolm Baldrige Performance Excellence Framework to help health care organisations in both public and private sectors initiate and implement organisational improvement. The book helps organisations identify areas that need improvement,...

The book makes it easier to involve the entire staff of the educational institute in launching development.Excellent educational institutions assess their own operations regularly and use this information to predict demands in their operating environment. This forms the basis for the...

A self assessment workbook that uses the structure of the Malcolm Baldrige Performance Excellence Framework. The book describes the operating principles and philosophies of professionals who are at the same time entrepreneurs. The examples are especially applicable to self-employed persons,...

A self assessment workbook that has been drawn up as a self-assessment tool for organisations in the public sector and central and local government.The book explores the relationships between strategies, processes and results and gains a better understanding of the impact of change and the need...