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The effect of business reorganization and technical innovation on firm performance
Huang, Li-hsuan; Chen, Shaw-kuan; Han, S. Bruce - In: The journal of business and economic studies 17 (2011) 1, pp. 29-36
Persistent link: https://www.econbiz.de/10009161495
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Effects of ISO 9000 on customer satisfaction
Han, S. Bruce; Chen, Shaw K. - In: International journal of productivity and quality … 2 (2007) 2, pp. 208-220
Persistent link: https://www.econbiz.de/10003434699
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Relationships among ISO 9001, competitive dimensions and profitability
Han, S. Bruce; Sim, Khim Ling; Ebrahimpour, Maling - In: International journal of services and operations management 11 (2012) 2, pp. 222-236
Persistent link: https://www.econbiz.de/10009503737
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Mapping the critical links between organizational culture and TQM/Six Sigma practices
Zu, Xingxing; Robbins, Tina L.; Fredendall, Lawrence D. - In: International journal of production economics 123 (2010) 1, pp. 86-106
Persistent link: https://www.econbiz.de/10003941233
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Enhancing six sigma implementation through human resource management
Zu, Xingxing; Fredendall, Lawrence D. - In: Quality management journal : QMJ 16 (2009) 4, pp. 41-54
Persistent link: https://www.econbiz.de/10003898510
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Infrastructure and core quality management practices : how do they affect quality?
Zu, Xingxing - In: International journal of quality & reliability management 26 (2009) 2, pp. 129-149
Persistent link: https://www.econbiz.de/10009525082
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The evolving theory of quality management : the role of Six Sigma
Zu, Xingxing; Fredendall, Lawrence D.; Douglas, Thomas J. - In: Journal of operations management 26 (2008) 5, pp. 630-650
Persistent link: https://www.econbiz.de/10003766802