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Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

Levine, David I.; Toffel, Michael W. - In: Management Science 56 (2010) 6, pp. 978-996

Several studies have examined how the ISO 9001 quality management systems standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when employers adopt ISO...

Persistent link: https://www.econbiz.de/10009209354

Quality Management and Job Quality: How the ISO 9001 Standard forQuality Management Systems Affects Employees and Employers

Levine, David I.; Toffel, Michael W. - Institute for Research on Labor and Employment (IRLE), … - 2008

Several studies have examined how the ISO 9001 Quality Management System standard affects organizational outcomes such as profits. This is the first large-scale study to examine its effects on employee outcomes such as employment, earnings, and health and safety. We analyzed a matched sample of...

Persistent link: https://www.econbiz.de/10010538232

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

Levine, David I.; Toffel, Michael W. - Harvard Business School, Harvard University - 2008

Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when employers adopt ISO...

Persistent link: https://www.econbiz.de/10005039639