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~person:"Iyer, Pramod"
~person:"Richardson, Bill"
~source:"olc"
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Iyer, Pramod
Richardson, Bill
Nwankwo, Sonny
26
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3
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Managing service quality : MSQ ; an international journal
3
International journal of public sector management : IJPSM
2
Management decision : MD
2
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OLC EcoSci
ECONIS (ZBW)
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1
Organizational leaders as political strategists: A stakeholder management perspective
Nwankwo, Sonny
;
Richardson, Bill
- In:
Management decision : MD
34
(
1996
)
10
,
pp. 43-49
Persistent link: https://www.econbiz.de/10006588456
Saved in:
2
Understanding the Causes of Business Failure Crises: Generic Failure Types: Boiled Frogs, Drowned Frogs, Bullfrogs and Tadpoles
Richardson, Bill
;
Nwankwo, Sonny
;
Richardson, Susan
- In:
Management decision : MD
32
(
1994
)
4
,
pp. 9-22
Persistent link: https://www.econbiz.de/10006598699
Saved in:
3
Quality management through visionary leadership
Nwankwo, Sonny
;
Richardson, Bill
- In:
Managing service quality : MSQ ; an international journal
6
(
1996
)
4
,
pp. 44-47
Persistent link: https://www.econbiz.de/10007202140
Saved in:
4
Measuring and Achieving Quality Customer Service in the Public Sector
Nwankwo, Sonny
;
Richardson, Bill
- In:
Managing service quality : MSQ ; an international journal
4
(
1994
)
6
,
pp. 32-37
Persistent link: https://www.econbiz.de/10007213510
Saved in:
5
Measuring and Achieving Quality Customer Service in the Public Sector
Nwankwo, Sonny
;
Richardson, Bill
- In:
Managing service quality : MSQ ; an international journal
4
(
1994
)
6
,
pp. 32-37
Persistent link: https://www.econbiz.de/10007217922
Saved in:
6
The UK's privatized utilities experience: Why the regulators are under attack
Nwankwo, Sonny
;
Richardson, Bill
- In:
International journal of public sector management : IJPSM
9
(
1996
)
3
,
pp. 26-39
Persistent link: https://www.econbiz.de/10007326305
Saved in:
7
Strategic issues for higher education strategists in the UK: A political contingency perspective
Richardson, Sarah
;
Nwankwo, Sonny
;
Richardson, Bill
- In:
International journal of public sector management : IJPSM
8
(
1995
)
6
,
pp. 7-16
Persistent link: https://www.econbiz.de/10007329170
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