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~person:"Kastner, Marvin"
~person:"Koch, Jan"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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International journal of quality & reliability management
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The effect of quality management on the service quality and business success of logistics service providers
Kersten, Wolfgang
;
Koch, Jan
- In:
International journal of quality & reliability management
27
(
2010
)
2
,
pp. 185-200
Persistent link: https://www.econbiz.de/10003968918
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