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~person:"Kessler, Ian"
~subject:"Soft skills"
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Managing patient emotions as skilled work and being "one of us"
Kessler, Ian
;
Heron, Paul
;
Dopson, Sue
- In:
Work, employment & society : a journal of the British …
29
(
2015
)
5
,
pp. 775-791
Persistent link: https://www.econbiz.de/10011391781
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