Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing …

- outsourcing. Our starting point is that, indeed, India will remain competitive in the short-medium term. However, more importantly …

Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services … Resolution in Business Services Outsourcing -- Part II Advancing Sourcing Performance -- Chapter 6 Managing Tensions in Globally … Distributed Work -- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response? -- Chapter 8 …