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Robotic process automation at Telefónica O2
Lacity, Mary Cecelia; Willcocks, Leslie - In: MIS quarterly executive 15 (2016) 1, pp. 21-35
Persistent link: https://www.econbiz.de/10011438061
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IT outsourcing in public sector contexts : researching risk and strategy
Willcocks, Leslie; Lacity, Mary Cecelia; Kern, Thomas - In: The practice of outsourcing : from information systems …, (pp. 123-158). 2009
Persistent link: https://www.econbiz.de/10003860061
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Business process outsourcing : the promise of the enterprise partnership model
Feeny, David H.; Willcocks, Leslie; Lacity, Mary Cecelia - In: The practice of outsourcing : from information systems …, (pp. 339-388). 2009
Persistent link: https://www.econbiz.de/10003860085
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Creating global shared services : sourcing lessons from Reuters
Lacity, Mary Cecelia; Fox, Jim - In: The practice of outsourcing : from information systems …, (pp. 467-487). 2009
Persistent link: https://www.econbiz.de/10003860095
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Transforming human resource processes through outsourcing : enterprise partnership at BAE Systems
Willcocks, Leslie; Lacity, Mary Cecelia; Feeny, David - In: Business process transformation, (pp. 275-299). 2008
Persistent link: https://www.econbiz.de/10010474627