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How customer experience incongruence affects omnichannel customer retention : the moderating role of channel characteristics
Gao, Wei
;
Li, Wenqian
;
Fan, Hua
;
Jia, Xingping
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502708
Saved in:
2
The effect of supplier CSR practices on sales performance with major customers in B2B markets
Jia, Xingping
;
Li, Wenqian
;
Gao, Wei
- In:
International journal of logistics : research and …
26
(
2023
)
8
,
pp. 1060-1080
Persistent link: https://www.econbiz.de/10014322188
Saved in:
3
Power and responsibility : how different sources of CEO power affect firms' corporate social responsibility practices
Jia, Xingping
;
Liao, Shudi
;
Heijden, Beatrice I. J. M. …
- In:
Business ethics, the environment & responsibility
31
(
2022
)
3
,
pp. 682-701
Persistent link: https://www.econbiz.de/10013325897
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