This paper proposes a construct relating four main factors, Knowledge Management (KMG), Management Innovation (MGI …

The Knowledge Management (KM) improves the innovation in the firms based on information (OECD, 2003). Gebert, Geib … opportunities; this is called Customer Knowledge Management (CKM). The different Innovation Stages (INNOVS) increase the competitive … variable INNOVS. CKM as a Driver Innovation (CKMADI) and CKM other sources of Knowledge (CKMOSK) on INNOVS showed correlation …

Innovation in different Stages (INNOVS) is considered an important driver to create and increase the competitive … management today, is considered a real factor for improving innovation in the firms (OECD, 2003; Canibano, et. al., 1999 … opportunities before their competitors; this is called Customer Knowledge Management (CKM); so the question is: ¿how can innovation …

Innovation can be broken down in stages (INNOVS) to increase the competitive advantage. When the Innovation improves …

The Type of Innovation as an Innovation Process component, increases the competitive advantage of the firms. The … Customer Knowledge Management, influences the Firm´s Process Innovation, based on the sense of information: for, from and about … significant indicators from the Type of Innovation related with Customer Knowledge Management. We questioned 200 CEOs from the …