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Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 563-587
Persistent link: https://www.econbiz.de/10009270497
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Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
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Analysis of Interaction Among the Barriers to Total Quality Management Implementation Using Interpretive Structural Modeling (ISM) Approach
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - 2016
Purpose – Previous research showed that there are some barriers which hinder the implementation of total quality management (TQM) in organizations. But no study has been undertaken to understand the interaction among these barriers and to develop a hierarchy of TQM barriers model. There is an...
Persistent link: https://www.econbiz.de/10014129762