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Corporate reputation and CSR reporting to stakeholders : gaps in the literature and future lines of research
Pérez, Andrea - In: Corporate communications : an international journal 20 (2015) 1, pp. 11-29
Persistent link: https://www.econbiz.de/10010513895
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Customer values and CSR image in the banking industry
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Journal of financial services marketing : JFSM 20 (2015) 1, pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
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Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: The journal of services marketing 29 (2015) 1, pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
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How customers construct corporate social responsibility images : testing the moderating role of demographic characteristics
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Business research quarterly : BRQ 18 (2015) 2, pp. 127-141
Persistent link: https://www.econbiz.de/10010533279
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Corporate reputation in the Spanish context : an interaction between reporting to stakeholders and industry
Pérez, Andrea; Mar García de los Salmones, María del; … - In: Journal of business ethics : JOBE 129 (2015) 3, pp. 733-746
Persistent link: https://www.econbiz.de/10011295742
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The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea; Martínez, Patricia; Rodríguez del … - In: Service business 7 (2013) 3, pp. 459-481
Persistent link: https://www.econbiz.de/10009776966
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Organizational and corporate identity revisited : toward a comprehensive understanding of identity in business
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Corporate reputation review : an international journal 17 (2014) 1, pp. 3-27
Persistent link: https://www.econbiz.de/10010351359
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Análisis de las políticas de gestión de la responsabilidad social corporativa en el sector bancario español
Pérez, Andrea - 2012
Persistent link: https://www.econbiz.de/10010228115
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CSR identity and image : are they aligned in the banking industry?
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Corporate social responsibility : challenges, benefits …, (pp. 65-86). 2014
Persistent link: https://www.econbiz.de/10010399016
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Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad; Pérez, Andrea; Sahibzada, Umar Farooq - In: International journal of hospitality management 89 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012293766