//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Pugh, S. Douglas"
~subject:"Kundenservice"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Performance of the point of si...
Similar by subject
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Kundenservice
Customer service
2
Dienstleistungsmanagement
2
Human Resource Management
2
Personalmanagement
2
Service management
2
Bibliometrics
1
Bibliometrie
1
Dienstleistungssektor
1
Human resource management
1
Service industry
1
Services management
1
Strategic management
1
Strategisches Management
1
customer service
1
management
1
service industries
1
strategic human capital
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Pugh, S. Douglas
Bruhn, Manfred
3
Luczak, Holger
3
Chase, Richard B.
2
Cheung, Fung Yi Millissa
2
Dorne, Raphael
2
Lamnek, Uwe
2
Lesaint, David
2
Musmacher, Matias
2
Owusu, Gilbert
2
Scheidweiler, Ingo
2
Sousa, Rui
2
Stauss, Bernd
2
Subramony, Mahesh
2
To, Wai Ming
2
Ukko, Juhani
2
Wildemann, Horst
2
Aflaki, Sam
1
Ahlf, Henning
1
Akaka, Melissa Archpru
1
Al-Ababneh, Mukhles M.
1
Al-Badarneh, Mohammad B.
1
Al-Sabi, Samer M.
1
Allen, Alexis M.
1
Ammann, Paul
1
Amorim, Marlene
1
Anaya, Gerardo Joel
1
Angeles Pérez, M.
1
Antony, Jiju
1
Bacile, Todd J.
1
Bai, Billy
1
Balachandran, S.
1
Bitran, Gabriel R.
1
Bizjak, Boštjan
1
Bolumole, Yemisi A.
1
Bommer, Michael-Maria
1
Bone, Sterling
1
Bonfanti, Angelo
1
Bonner, Bryan L.
1
Boon-Cheong Chew
1
more ...
less ...
Published in...
All
Human resource management review
1
Journal of management : JOM
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Services management research : review, integration, and future directions
Subramony, Mahesh
;
Pugh, S. Douglas
- In:
Journal of management : JOM
41
(
2015
)
1
,
pp. 349-373
Persistent link: https://www.econbiz.de/10010475393
Saved in:
2
Taking services seriously : new directions in services management theory and research
Pugh, S. Douglas
;
Subramony, Mahesh
- In:
Human resource management review
26
(
2016
)
1
,
pp. 1-3
Persistent link: https://www.econbiz.de/10011429237
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->