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Quality certification systems and their impact on employee satisfaction in services with high levels of customer contact
Rodríguez Antón, José Miguel; Alonso-Almeida, M. Mar - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 145-157
Persistent link: https://www.econbiz.de/10008986617
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Knowledge creation as a dynamic capability : implications for innovation management and organisational design
Bueno Campos, Eduardo; Rodríguez Antón, José Miguel; … - In: International journal of technology management : IJTM 41 (2008) 1/2, pp. 155-168
Persistent link: https://www.econbiz.de/10003619764
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How do organisational learning and knowledge application improve organisational performance in financial advisory services?
Rodríguez Antón, José Miguel; Buján Pérez, Alejandro; … - In: Spanish journal of finance and accounting 45 (2016) 172, pp. 415-439
Persistent link: https://www.econbiz.de/10011672372