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Quality Improvement through Team Goal Setting, Feedback, and Problem Solving: A Field Experiment
Longenecker, Clinton O.; Scazzero, Joseph A.; … - In: International journal of quality & reliability management 11 (1994) 4, pp. 45-52
Persistent link: https://www.econbiz.de/10006408829
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Total Quality Management from Theory to Practice: A Case Study
Longenecker, Clinton O.; Scazzero, Joseph A. - In: International journal of quality & reliability management 10 (1993) 5, pp. 24-31
Persistent link: https://www.econbiz.de/10006413514
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The ongoing challenge of total quality management
Longenecker, Clinton O.; Scazzero, Joseph A. - In: The TQM magazine : the international bi-monthly for … 8 (1996) 2, pp. 55-60
Persistent link: https://www.econbiz.de/10007313935