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Online review characteristics and trust : a cross-country examination
Dong, Beibei
;
Li, Mei
;
Sivakumar, K.
- In:
Decision sciences : DS
50
(
2019
)
3
,
pp. 537-566
Persistent link: https://www.econbiz.de/10012060531
Saved in:
2
Service quality : the impact of frequency, timing, proximity, and sequence of failures and delights
Sivakumar, K.
;
Li, Mei
;
Dong, Beibei
- In:
Journal of marketing
78
(
2014
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10010250081
Saved in:
3
Online Review Characteristics and Trust : A Cross‐Country Examination
Dong, Beibei
;
Li, Mei
;
Sivakumar, K.
- In:
Decision Sciences
50
(
2018
)
3
,
pp. 537-566
Persistent link: https://www.econbiz.de/10012193123
Saved in:
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