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Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D.; Potter, Jodi A. - In: International journal of business innovation and research 4 (2010) 1/2, pp. 65-92
Persistent link: https://www.econbiz.de/10003953748
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Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D. - In: International journal of management & enterprise … 5 (2008) 2, pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
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Modernizing retail grocery business via knowledge management-based systems
Smith, Alan D. - In: Journal of knowledge management 12 (2008) 3, pp. 114-126
Persistent link: https://www.econbiz.de/10003750065
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New product development and manufacturability techniques and analytics
Smith, Alan D. - In: Organizational productivity and performance …, (pp. 80-95). 2017
Persistent link: https://www.econbiz.de/10011568341
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Transformation of CRM and supply chain management techniques in a new venture
Ditizio, Amber A.; Smith, Alan D. - In: Organizational productivity and performance …, (pp. 96-114). 2017
Persistent link: https://www.econbiz.de/10011568345
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The future of digital music sales among web-enabled professionals : an empirical investigation
Smith, Alan D. - In: International journal of business information systems : … 4 (2009) 3, pp. 263-289
Persistent link: https://www.econbiz.de/10003841278
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Credit crunch and loan acquisition concerns in a recessional economy : an empirical study
Smith, Alan D. - In: International journal of electronic finance : IJEF 4 (2010) 4, pp. 297-322
Persistent link: https://www.econbiz.de/10008698042
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Establishing and managing effective internal quality control measures in small service companies
Smith, Alan D. - In: International journal of logistics systems and management 7 (2010) 2, pp. 219-244
Persistent link: https://www.econbiz.de/10008648266
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Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D. - In: Services marketing quarterly 32 (2011) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
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Workplace productivity and managerial support issues associated with March Madness
Smith, Amber A.; Smith, Alan D.; Offodile, O. Felix - In: International journal of services and operations management 10 (2011) 4, pp. 467-499
Persistent link: https://www.econbiz.de/10009382415