Kumar, Sanjay; Haleem, Abid; Sushil - In: Benchmarking: An International Journal 26 (2019) 6, pp. 1823-1844
Purpose: The purpose of this paper is to provide a framework for assessing the overall innovativeness of manufacturing firms using a multi-attribute group decision-making methodology. Design/methodology/approach: This study identifies the indicators of firms’ innovativeness from the...