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. In theory, poorly informed consumers can protect themselves from maltreatment through sellers by asking for second …
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. In theory, poorly informed consumers can protect themselves from maltreatment through sellers by asking for second …
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. In theory, poorly informed consumers can protect themselves from maltreatment through sellers by asking for second …
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We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert’s provision and charging decisions. We argue that the...
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