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Trends in quality management research in higher education institutions

Tarí, Juan José; Dick, Gavin - In: Journal of service theory and practice : JSTP 26 (2016) 3, pp. 273-296

Persistent link: https://www.econbiz.de/10011528281

TQM and market orientation in care home services

San Miguel, Eduardo; Heras-Saizarbitoria, Iñaki; … - In: International journal of quality & reliability management 33 (2016) 8, pp. 1076-1098

Persistent link: https://www.econbiz.de/10011606137

Organizational design, quality management and competitive advantage in hotels

Pereira-Moliner, Jorge; Pertusa-Ortega, Eva M.; Tarí, … - In: International journal of contemporary hospitality management 28 (2016) 4, pp. 762-784

Persistent link: https://www.econbiz.de/10011585328

Quality management and performance in the hotel industry : a literature review

Tarí, Juan José; Molina Azorín, José Francisco; … - In: Action-based quality management : strategy and tools …, (pp. 1-12). 2014

Persistent link: https://www.econbiz.de/10011556860

Quality certification, performance and size in hotel chains

Pereira-Moliner, Jorge; Tarí, Juan José - In: Tourism economics : the business and finance of tourism … 21 (2015) 2, pp. 307-324

Persistent link: https://www.econbiz.de/10011296990

Does quality management improve performance or vice versa? : evidence from the hotel industry

Tarí, Juan José; Pereira-Moliner, Jorge; … - In: Service business 11 (2017) 1, pp. 23-43

Persistent link: https://www.econbiz.de/10011722446

Effects of contextual variables on quality and performance

Tarí, Juan José; Muhammad Madi Bin Abdullah - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 190-204

Persistent link: https://www.econbiz.de/10011730262

The benefits of a quality certificate

Pereira-Moliner, Jorge; Tarí, Juan José; Molina … - In: Universia business review : UBR (2016) 50, pp. 106-141

Persistent link: https://www.econbiz.de/10011686084

Benefits of the ISO 9001 and ISO 14001 standards : a literature review

Tarí, Juan José; Molina Azorín, José Francisco; … - In: Journal of industrial engineering and management : JIEM 5 (2012) 2, pp. 297-322

Purpose: The purpose of this paper is to determine the similarities and differences between the benefits derived from implementing the ISO 9001 and the ISO 14001 standards. Methodology/Approach: The paper reviews the literature using an electronic search in the ScienceDirect, ABI/Inform, Emerald...

Persistent link: https://www.econbiz.de/10011900144

The effects of quality and environmental management on competitive advantage : a mixed methods study in the hotel industry

Molina Azorín, José Francisco; Tarí, Juan José; … - In: Tourism management : research, policies, practice 50 (2015), pp. 41-54

Persistent link: https://www.econbiz.de/10011312671