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Financial Services-Every Which Way but Quality?
McCabe, Darren; Knights, David; Wilkinson, Adrian - In: Journal of general management 22 (1997) 3, pp. 53-73
Persistent link: https://www.econbiz.de/10006631025
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The politics of IT-enabled restructuring and the restructuring of politics through total quality management
McCabe, Darren; Knights, David; Wilkinson, Adrian - In: Accounting, management and information technologies 8 (1998) 2-3, pp. 107-126
Persistent link: https://www.econbiz.de/10007189671
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Looking for quality: A survey of quality initiatives in the financial services sector
Wilkinson, Adrian; McCabe, Darren; Knights, David - In: Total quality management 7 (1996) 1, pp. 67-78
Persistent link: https://www.econbiz.de/10007203605
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What is happening in "quality" in the financial services?
Wilkinson, Adrian; McCabe, Darren; Knights, David - In: The TQM magazine : the international bi-monthly for … 7 (1995) 4, pp. 9-12
Persistent link: https://www.econbiz.de/10007330889
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Quality management, problems and pitfalls: A critical perspective
Wilkinson, Adrian; Willmott, Hugh - In: International journal of quality & reliability management 13 (1996) 2, pp. 55-65
Persistent link: https://www.econbiz.de/10006401816
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Practices and practicalities in human resource management
Ezzamel, Mahmoud; Lilley, Simon; Wilkinson, Adrian; … - In: Human resource management journal 6 (1996) 1, pp. 63-80
Persistent link: https://www.econbiz.de/10007208545