Recent empirical evidence has found that employment services and small-businessassistance programmes are often successful at getting the unemployed back to work. Oneimportant concern of policy makers is to decide which of these two programmes is moreeffective and for whom...

According to recent and largely untested theories, unemployment benefits (UBs) could improve the extent and quality of job reallocation even at the cost of increasing unemployment. Using yearly panel data from a large number of countries, we evaluate empirically the relationship between...

In many countries, caseworkers in a public employment office have the dual roles ofcounselling and monitoring unemployed persons. These roles often conflict with each otherleading to important caseworker heterogeneity: Some consider providing services to theirclients and satisfying their demands...

This paper examines whether contacts between caseworkers in public employment officesand employers impact on the reemployment chances of the unemployed they counsel. Thisanalysis is made possible through a large administrative dataset on unemployed combinedwith an extensive survey of...