The paper uses the SIBIS database (which stems from population surveys undertaken in 2002/2003 in all current EU25 Member States1 plus the remaining candidate countries Bulgaria and Romania, as well as Switzerland and the USA) to explore the determinants of eWork uptake at the level of the...

In this paper, we will try to contribute to the establishment of a model of eWork diffusion. Firstly, the paper will review the latest research on telework, and how its findings compare with the hopes and beliefs of futurologists and policy-makers (section 2). Secondly we will suggest how the...

Introducing and extending electronic Customer Relationship Management (e-CRM) practices in selected European enterprises had a considerable impact on work content and skill requirements but not on employment levels. While most companies stated that they created new jobs in the course of...