Productivity is defined as the ratio of outputs to inputs. When applied to the public sector, productivity becomes a key performance indicator that shows how efficiently public resources are employed in providing public services. Until not too long ago productivity in the public sector was...

Productivity is a key performance measure, consisting of the ratio of outputs produced to the inputs used in producing them. Since at least the 1980s, public management scholars have analysed the determinants of productivity among public sector organisations, mirroring the approach undertaken by...

The role of innovations in improving government productivity and the effectiveness of services has previously been little studied. This report surveys central departments and agencies to ascertain what kinds of innovations they have recently made, and analyses the factors that they see as...