The UK's Private Finance Initiative now involves billions of pounds' worth of capital investment in the public sector. Achievement of value for money is, therefore, a very important consideration. This study into value for money and economic analysis of PFI projects is based on empirical...

Around the world, companies are rapidly moving towards outsourcing to enhance their competitive position in the market through reduction in product development cycle times (costs), demands for better quality, improvement in supply chain management and higher expectations from more discriminating...

This research reports on a qualitative survey of hotel guest loyalty. The approach was unusual in several ways: It sought to measure loyalty in the general population of hotel users rather than selecting a population already known to be loyal, and instead of trying to identify personality traits...