The Practice of Making Strategy takes the student through the process of making strategy with a management team. This is a highly practical book based on a wealth of organizational applications in large and small organizations, public and not-for-profit as well as commercial settings. It...

BHC Ltd is a family owned SME which specialises in steel fabrication for the construction industry. Due to rapid growth over the past decade the company’s current business software has evolved from a collection of semi-integrated individual packages and Excel spreadsheets. To help the company...

This paper reports on the use of a Qualitative Decision Support System used within the National Health Service (NHS) in the UK. The system has been used to enable the individual performance review (IPR) process to become more effective. One aim of IPR is to motivate managers. However, the vision...

Group Decision Support Systems have been around for nearly two decades now, and have made considerable strides since the original systems back in the early 80's, being used in numerous organizations for a wealth of different purposes. As they have developed, through both laboratory experiments...

Over the past two decades three problem structuring methods have become particularly well known: soft systems methodology (SSM), strategic choice (SC), and strategic options development and analysis (SODA) (Rosenhead and Mingers, 2001). Discussion of these methods often focuses upon the...