The paper argues that a more detailed understanding of the fundamental technology shifts from the 1960s to post-2000 provides an important starting point for exploring the underlying economic implications of these technologies. This more detailed understanding of the differing economics...

Grounded theory has emerged as a promising research approach for generating theory in emerging and relevant domains of IS research. In this paper we advance the use of grounded theory in one important and under-researched IS domain, business process management, which is characterized by an...