Applying statistical tools to help understand business processes and make informed business decisions has attracted enormous amount of research interests in recent years. In this dissertation, we develop and apply data mining techniques to two sources of data, online bidding data for eBay and...

The wide and growing popularity of online auctions creates enormous amounts of publicly available bid data providing an important topic for research. These data pose unique statistical challenges because of their special structures. This research focuses on methods for representing, visualizing,...

In recent years, the increasing popularity of eCommerce, and particularly online auctions has stirred a great amount of scholarly research, especially in information systems, economics,and marketing, but little or no attention has been received from statistics. ECommerce arrives with enormous...

The U.S. National Airspace System (NAS) is inherently highly stochastic. Yet,many existing decision support tools for air traffic flow management take a deterministic approach to problem solving. In this study, we focus on the flight departure delays because such delays serve as inputs to many...

Count data arise in various organizational settings. When the release of such data is sensitive, organizations need information-disclosure policies that protect data confidentiality while still providing data access. In contrast to extant disclosure policies, we describe a new policy for count...

This research investigates the impact of a large-scale assortment reduction on customer retention, utilizing a model we develop to explore the effect on sales at both the store level and the category level simultaneously. We apply our model to a data set provided by an online grocer. The data...

The automatic collection and increasing availability of health data provides a new opportunity for techniques to monitor this information. By monitoring pre-diagnostic data sources, such as over-the-counter cough medicine sales or emergency room chief complaints of cough, there exists the...