This article is about Cultural Organizations Management, more specifically, in Museums Management, and it is framework in Balanced Scorecard (Kaplan and Norton 1992, 1996, 2001a, 2001b). The work focuses on one of the perspectives, known as the customer perspective, which is divided into two...

Our modern society and economy is moving toward a knowledge-based and serviceoriented global world. With the increase of mobile network, mobile devices, and internet of things, many industries, including government departments, private firms, and research communities, offer more transparency...

The need to pay some attention to the issues of investment processes undertaken in enterprises and explore this topic is a direct result of the important role that enterprises play in the economy — with particular emphasis on the SMEs. From the company’s point of view, it is crucial to...

The need to pay some attention to the issues of investment processes undertaken in enterprises and explore this topic is a direct result of the important role that enterprises play in the economy — with particular emphasis on the SMEs. From the company’s point of view, it is crucial to...

Product configurators are considered to be among the most successful applications of artificial intelligence technology. In this paper, we determine different conceptualizations of configurators and condense them in a comprehensive morphological box, which should support configurator designers...

Nel caso del turismo la qualità non rappresenta solamente un elemento costituente dell’offerta di prodotto o del sistema di produzione ma assume una forte valenza commerciale, permettendo di completare e rafforzare la strategia di marketing dell’impresa In the case of tourism, quality is...

Given the important contributions of the manufacturing sector to the Ghanaian economy, this research deems it necessary to evaluate the impact of efficient inventory management on the profitability of manufacturing firms in Ghana. A cross sectional data from 2004 to 2014 was gathered for the...

This paper presents an approach to mapping a process model onto a Bayesian network resulting in a Bayesian Process Network, which will be applied to process risk analysis. Exemplified by the model of Event-driven Process Chains, it is demonstrated how a process model can be mapped onto an...

Purpose – The purpose of this research is to explore and advance on existing knowledge regarding supply chain integration and absorptive capacity. On the one hand, new elements, such as high-performance human resource practices and internal integration are proposed to foster absorptive...