The notion of best practice is a foundational concept for vendors of Enterprise Resource Planning systems who use it to support a claim to provide tried and tested, ‘best of breed’ process models. This study illustrates how a best practice ERP system was actually created. The product...

This paper extends our knowledge on how software-based accounting tools might work effectively within an organization. The empirical data that we focus on are events that unfolded following the introduction of a new ERP system at an Ivy League University. We describe a negotiation process that...

Understanding innovation in the biomedical field requires an appreciation of its highly interactive nature and of the many professional and organizational boundaries that create barriers to interaction and the sharing of knowledge. Yet, research to date has directed much less attention to...

Understanding innovation in the biomedical field requires an appreciation of its highly interactive nature and of the many professional and organizational boundaries that create barriers to interaction and the sharing of knowledge. Yet, research to date has directed much less attention to...

Institutional change has been characterized as the outcome of a dialectical process whereby different constituent communities within an organizational field promote competing institutional logics (Seo and Creed 2002). However, the dynamics of this dialectical process are poorly understood. In...