In this thesis, we study the repair shop scheduling problem(repair-to-stock) and the production/inventory system pricing and production scheduling problem(make-to-stock). For both types of problems, we compare the performance of different scheduling policies. For the make-to-stock type problem,...

We consider the optimal pricing problem in a service facility in order to maximize its long-run average profit per unit time. We model the facility as a queueing process that may havefinite or infinite capacity. Customers are admitted into the system if it is not full and if they are willing to...

In the first section, a firm with two servers must decide how to dynamically route arriving customers and allocate servers to two separate queues. The servers may work together or separately, and we provide insights into how the firm should optimally route customers and assign servers to queues....

Der Call Center-Markt hat Ende der 90er Jahre und Anfang des neuen Jahrtausends einen rasanten Aufschwung mit zum Teil sehr hohen Ums?tzen erfahren, was zur Folge hatte, dass immer mehr Auskunftsdienstleister auf dem Markt kamen. Als Konsequenz daraus resultiert nun eine versch?rfte...

This thesis develops an equilibrium framework for strategic exercise of geographical market entry option. The theoretical model analyses the impact of asymmetries of the competing firms such as follower entry barrier and asymmetric profitability on the optimal market entry timing and firm...

Electricity markets in the United States presently employ an auction mechanism to determine the dispatch of power generation units. In this market design, generators submit bid prices to a regulation agency for review, and the regulator conducts an auction selection in such a way that satisfies...

Increasingly used in online auctions, buyout prices allow bidders to instantly purchase the item listed. We distinguish two types: a temporary buyout option disappears if a bid above the reserve price is made; a permanent one remains throughout the auction or until it is exercised. In a model...

In this paper, we study the local dial-up Internet access market using a game theoretic model. Inparticular, we consider the Nash equilibrium of the service providers and examine their behavioron investment and output level. We calibrate this model to fit the industry structure and datafound in...

Extracting the principles associated with complexity theory and swarm intelligence has offered practical solutions for routing and scheduling. Reality mining and its link with social networking relationships may yield pragmatic ideas applicable to many fields including business services and...

We discuss the strategic behavior of agents on a financial market in the presence of a central bank which is borrowing and lending money.